Terms & Conditions

Lewis Paris Coaching is run by Lewis Paris Fitness Ltd, trading as Lewis Paris Coaching (company no. 11988710, registered office 95 Mortimer Street, London W1W 7GB).

Contact: contact@lewisparis.co.uk

Sessions take place online by video unless we agree otherwise.

• 30-minute discovery call: a paid call to understand where you are and recommend the right next step.
• The 1:1 Session: a single 60-minute coaching session, with a written 7-day plan and a WhatsApp check-in.
• The 12-Week Unstoppable Programme: 1:1 coaching delivered as Unstoppable in Your Skin or Back to You, including an onboarding session, weekly sessions, WhatsApp support between sessions and bonus materials, as described on the booking page.
• Digital products: guides, workbooks and frameworks sold through my Stan store.
• Services for organisations: talks, workshops, retreats and staff coaching, provided under a separate written proposal (see section 13).

I'm a coach, not a doctor, dermatologist, therapist or counsellor. Coaching doesn't diagnose, treat or cure any medical or mental health condition, and doesn't replace professional care.

Please keep seeing your GP, dermatologist or other healthcare professionals, and speak to them before changing your diet, exercise, supplements, medication or treatment.

I can't promise any particular result, including changes to a skin condition. Your results depend on many things, including the work you put in between sessions.

My services are for adults aged 18 and over.

If you're in crisis, contact your GP, NHS 111, Samaritans (116 123) or emergency services (999), or your local equivalent. Coaching isn't an emergency service, and WhatsApp messages may not be seen straight away.

If I believe you need support beyond coaching, I may recommend that you speak to a professional before we continue.

You pay when you book, through Calendly or Stan. Payments are processed securely by Stripe or PayPal.

• Discovery call: £25.
• The 1:1 Session: £125 at the current founding rate (normally £175).
• The 12-Week Unstoppable Programme: £1,500 paid in full, or 3 monthly payments of £525 (£1,575 in total).

Discovery call credit: if you book the 1:1 Session or the 12-Week Unstoppable Programme within 7 days of your discovery call, your £25 comes off the price.

1:1 Session credit: if you join the 12-Week Unstoppable Programme within 7 days of your 1:1 Session, the amount you paid for that session (up to £125) comes off the programme price.

Credits are applied using a code I'll send you. They're for the person who attended, can be used once, and can't be exchanged for cash or transferred to anyone else.

If you pay in instalments, you agree to pay all three. The second and third payments are taken automatically each month.

If a payment fails, I'll let you know and give you 7 days to update your payment details. Sessions may be paused until the payment is made.

Instalments are for your convenience. They aren't a monthly subscription you can cancel part-way through, except where the law gives you that right (see section 8).

You can reschedule any call or session free of charge with at least 48 hours' notice, using the link in your confirmation email or by emailing contact@lewisparis.co.uk.

Less than 48 hours' notice, or a missed session: the session can't be refunded or rearranged, and counts as used.

Running late: sessions end at the scheduled time, so arriving late means a shorter session.

If I need to cancel or reschedule, I'll give you as much notice as possible and offer a new time. If no suitable time works, I'll refund that session in full.

The 12-week programme should be completed within 16 weeks of your onboarding session, which allows for holidays and illness. Sessions not used within that time expire.

UK law usually gives you 14 days to cancel services bought online.

When you book a call or session to take place within 14 days, you're asking me to start within that period. Once the service has been fully provided, you can't cancel it for a refund.

If you cancel the 12-Week Unstoppable Programme within 14 days of buying it, and after it has started, I'll refund what you've paid minus a proportionate amount for the sessions and materials already provided.

Digital products: when you buy a download, you agree to receive it straight away and accept that you lose your right to cancel once the download has started.

To cancel, email contact@lewisparis.co.uk with your name, what you bought and the date.

Outside these rights, payments for calls, sessions and programmes are non-refundable, except where I cancel (see section 7) or where the law requires a refund.

Programme clients can message me on WhatsApp between sessions. I aim to reply within 24 hours, Monday to Friday.

WhatsApp support is for check-ins, questions and accountability, not extra coaching sessions or emergencies.

Be honest with me, complete the pre-session questionnaire, and do the agreed work between sessions.

Make your own decisions. You're responsible for the choices and actions you take during and after coaching.

Tell me about any health condition or change in your health that could affect our work.

What you share in coaching is confidential. I won't share it with anyone without your permission, except:

• where I believe you or someone else is at serious risk of harm
• where the law requires it.

If an organisation pays for your coaching, they'll only receive what we've agreed in advance, such as attendance or anonymised themes. They won't receive the content of your sessions.

How I handle your personal information is explained in my Privacy Policy.

All guides, workbooks, frameworks (including The Unstoppable System™), templates, recordings and other materials remain my property. They're licensed to you for your own personal use only. Please don't copy, share, resell or publish them without my written permission.

Talks, workshops, retreats and staff coaching for organisations are provided under a written proposal. The proposal sets out the price, deposit, invoicing and cancellation terms, and those terms apply alongside these terms. If the two conflict, the proposal takes priority.

I'll only use your feedback, name or image in a testimonial with your permission. You can withdraw it at any time by emailing me.

I provide my services with reasonable care and skill.

I'm not liable for decisions you make, or results you do or don't achieve, as a result of coaching.

I'm not liable for losses that weren't reasonably foreseeable, or for business losses.

My total liability to you is limited to the amount you paid for the service in question.

Nothing in these terms limits liability for death or personal injury caused by negligence, for fraud, or for anything else that can't be limited by law. Your legal rights as a consumer are not affected.

If you're unhappy with anything, please email contact@lewisparis.co.uk. I'll reply within 5 working days and do my best to put it right.

I may update these terms from time to time. The version on this page when you book is the one that applies to that booking.

These terms are governed by the law of England and Wales, and the courts of England and Wales have jurisdiction. If you live elsewhere in the UK, you may also bring proceedings in your local courts.