Privacy Policy

This website, lewisparis.co.uk, is operated by Lewis Paris Confidence Coach (“we”, “us”, “our”). We are the data controller responsible for your personal data.

• ·Data Controller: Lewis Paris Confidence Coach
• ·Email: contact@lewisparis.co.uk
• ·Business address: London

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us using the details above.

We may collect, use, store and transfer the following personal data:

Information you provide via the website

When you fill in our enquiry or contact form, we may collect:

• ·First name
• ·Last name
• ·Email address
• ·Mobile number
• ·Information about your current goals
• ·Information about what is holding you back
• ·Information about your stress level
• ·Whether you are willing to invest in self-development
• ·Information about what you would like from a coach
• ·Any other information you choose to provide

Automatically collected information

When you use our website, we may automatically collect certain technical and usage information, such as:

• ·IP address
• ·Browser type and version
• ·Device information
• ·Pages visited
• ·Time spent on pages
• ·Referring website
• ·Cookie and consent preferences

Some information you provide through our enquiry form or during coaching-related communications may reveal details about your mental or physical wellbeing, stress levels, or other sensitive matters. Under UK data protection law, this may be treated as special category data.

Where we process special category data, we do so only where we have a valid legal basis and an additional lawful condition for doing so.

We use your personal data to:

• ·Respond to your enquiry
• ·Assess whether our services are suitable for you
• ·Arrange discovery calls or consultations
• ·Communicate with you about our coaching services
• ·Deliver services to clients
• ·Maintain records of enquiries and client relationships
• ·Improve the website, user experience, and our services
• ·Manage website security and prevent misuse
• ·Comply with legal and regulatory obligations

Under the UK GDPR, we rely on one or more of the following lawful bases:

Legitimate interests

We may process your personal data where it is necessary for our legitimate interests, including:

• ·responding to enquiries;
• ·assessing potential client suitability;
• ·operating and improving our business and website; and
• ·protecting the website from misuse or security threats.

We only do this where our interests are not overridden by your rights and freedoms.

Contract

Where you become a client, we may process your personal data where necessary to:

• ·take steps at your request before entering into a contract; and
• ·perform our contract with you.

Consent

Where required, we rely on your consent, including for certain cookies or similar technologies, and for any optional marketing communications where consent is legally required.

You can withdraw consent at any time.

Legal obligation

We may process personal data where necessary to comply with legal or regulatory obligations.

Special category data

If you provide sensitive information relating to health, stress, emotional wellbeing, or similar matters, we process that information only where permitted by law, which may include:

• ·your explicit consent; and/or
• ·where processing is necessary for the establishment, exercise or defence of legal claims; and/or
• ·another lawful condition permitted under UK data protection law, depending on the context.

Our website uses cookies and similar technologies. These may include:

• ·Strictly necessary / functional cookies – required for the website to operate properly
• ·Preference cookies – used to remember settings and choices
• ·Statistics cookies – used to understand how visitors use the website
• ·Marketing cookies – used to support advertising or tracking across websites

You can manage your cookie preferences through the cookie banner or consent settings on the website.

For more detail, you may wish to add a separate Cookie Policy listing the specific cookies and providers in use.

We may share your personal data with trusted third parties where necessary to run the website and our business, such as:

• ·website hosting providers;
• ·website maintenance or development providers;
• ·email service providers;
• ·form handling or CRM tools;
• ·analytics providers;
• ·legal, accounting, or professional advisers;
• ·regulators, authorities, courts, or law enforcement where required.

We require third parties to respect your personal data and to use it only in accordance with the law.

Some of our third-party service providers may process personal data outside the UK.

Where personal data is transferred outside the UK, we will take appropriate steps to ensure it is protected, such as using providers in countries with recognised adequacy arrangements or using appropriate safeguards such as approved contractual clauses.

We keep personal data only for as long as necessary for the purposes for which it was collected, including to satisfy legal, accounting, insurance, and record-keeping requirements.

As a general guide:

• ·Enquiry data: up to 12 months after the last meaningful contact, unless a longer period is necessary
• ·Client records: for the duration of the working relationship and for up to 6 years afterwards where needed for legal, tax, insurance, or contractual reasons
• ·Cookie/analytics data: in line with the settings of the relevant cookie or analytics tool

We may retain data for longer where required by law or where necessary to establish, exercise, or defend legal claims.

We take appropriate technical and organisational measures to protect personal data against unauthorised access, loss, misuse, alteration, or disclosure.

However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.

Under UK data protection law, you may have the right to:

• ·access your personal data;
• ·correct inaccurate personal data;
• ·request erasure of your personal data;
• ·restrict processing of your personal data;
• ·object to processing based on legitimate interests;
• ·request transfer of your personal data in certain circumstances;
• ·withdraw consent where processing is based on consent;
• ·lodge a complaint with the Information Commissioner’s Office (ICO).

To exercise any of these rights, please contact us using the details in section 1.

If you have concerns about how we use your personal data, we would appreciate the chance to address them first.

You also have the right to complain to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection matters.

This website may contain links to third-party websites. If you follow a link to any external website, please note that those websites have their own privacy policies and we do not accept responsibility or liability for them.

Our website and services are not intended for children under the age of 18, and we do not knowingly collect personal data from children.

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the updated version will take effect from the date shown at the top of the policy.